acr44 Privacy Policy
Your privacy matters to us. This policy explains exactly what data acr44 collects, why we collect it, and how we keep your information secure.
Last updated: January 2026
1. Introduction
This Privacy Policy describes how acr44 collects, uses, stores, shares and protects personal information relating to individuals who access or use the acr44 website and related services at acr44.pro. acr44 is the data controller for all personal data processed under this Policy. By registering an account or using the platform, you acknowledge that you have read and understood this Policy and you consent to the collection and use of your personal information as described herein.
If you do not agree with this Policy, you should not use acr44. This Policy should be read alongside the acr44 Terms and Conditions, which are incorporated by reference. For questions about how your data is handled, contact us at [email protected] at any time.
Your privacy matters: acr44 will never sell your personal data to third parties for their own marketing purposes. Data collected is used exclusively to operate the platform, verify player identity, process payments, and comply with applicable legal obligations.
Our Core Privacy Principles
2. Information We Collect
acr44 collects personal information in three main ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from trusted third-party verification partners.
Information You Provide Directly
- Identity information: full name, date of birth, gender, and national ID or passport number (required during KYC verification)
- Contact information: email address, mobile phone number, and residential address including city, district, and Bangladesh postal code
- Financial information: payment method details such as bKash wallet number, Nagad account, Rocket account, or bank account number — acr44 does not store full card numbers
- Account credentials: your chosen username and a hashed password — acr44 never stores passwords in plain text
Information Generated Automatically
- Technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network operator
- Usage data: pages visited, games played, bets placed, session duration, login timestamps, and betting history — used for platform improvement, fraud detection, and responsible gaming monitoring
- Cookie data: session cookies, preference cookies, and analytics cookies as described in Section 5 of this Policy
Information from Third Parties
- Identity verification data received from KYC and AML compliance partners during the account verification process
- Payment confirmation data from processors such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard to verify completed transactions
- Fraud-risk signals from fraud-prevention services that acr44 uses to protect the platform and its players
3. How We Use Your Information
acr44 processes your personal data only for specific, legitimate purposes. The table below summarises the primary purposes and the lawful basis for each.
| Purpose | Lawful Basis |
|---|---|
| Account registration, verification, and administration | Contract performance; legal obligation (KYC / AML) |
| Processing deposits and withdrawals via bKash, Nagad, Rocket, and other payment methods | Contract performance |
| Detecting and preventing fraud, money laundering, and prohibited conduct | Legitimate interests; legal obligation |
| Responsible gaming monitoring — session length, deposit patterns, self-exclusion status | Legal obligation; legitimate interests |
| Service communications — account notices, transaction confirmations, security alerts | Contract performance; legitimate interests |
4. Sharing Your Information
acr44 does not sell, rent, or trade your personal data. We share personal data only in the specific circumstances listed below, and only to the minimum extent necessary to fulfil the stated purpose.
- Payment processors: transaction data is shared with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to execute the payment you have requested — these providers are bound by their own data protection obligations
- KYC and AML compliance partners: identity documents are shared with regulated verification providers to fulfil our legal obligation to verify player age and identity before permitting withdrawals
- Fraud prevention and security services: technical and behavioural data may be shared with fraud-prevention partners to detect account abuse, bot activity, and prohibited conduct
- Legal and regulatory authorities: acr44 will disclose personal data to law enforcement or courts where required by applicable law, a court order, or a legitimate legal process
No marketing data sharing: acr44 does not share your personal data with third-party advertisers, affiliate networks, or data brokers for advertising purposes. We do not sell data to any party for any commercial purpose unrelated to operating your acr44 account.
5. Cookies and Tracking Technologies
acr44 uses cookies and similar tracking technologies on its website and mobile site. Cookies are small text files stored on your device that help acr44 recognise your browser, remember your preferences, and analyse how the platform is being used. acr44 uses three categories of cookies.
Essential Cookies
Essential cookies are strictly necessary to enable core platform functions including user login sessions, account security, and cashier functionality. Without these cookies the acr44 platform cannot function correctly. Essential cookies cannot be disabled through user settings as doing so would break the service. They do not collect personal data for marketing purposes.
Analytics Cookies
Analytics cookies help acr44 understand how players interact with the platform — which pages are visited most frequently, how long sessions last, and which game categories attract the most engagement. This information is used in aggregate form to improve the acr44 experience for Bangladesh players. Analytics cookies do not identify you personally.
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most modern browsers allow you to block cookies, delete existing cookies, or receive a warning before a cookie is stored. Note that blocking essential cookies will prevent acr44 from functioning correctly and may make it impossible to log in or complete transactions.
acr44 does not use third-party advertising cookies, social media tracking pixels, or any tracking technology designed to follow your activity outside of the acr44 platform.
6. Data Security
acr44 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Specific measures include SSL/TLS encryption for all data in transit, hashed storage of account passwords, restricted access controls so only authorised personnel can access personal data, regular security reviews of platform infrastructure, and fraud-detection systems that continuously monitor accounts for suspicious activity.
While acr44 takes commercially reasonable steps to safeguard your data, no method of internet transmission or electronic storage is 100% secure. If acr44 becomes aware of a data breach likely to result in risk to your rights, we will notify affected players in accordance with applicable data protection law. You can help protect your account by choosing a strong password, never sharing your login credentials, and logging out when using a shared device.
7. Data Retention
acr44 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Account data including identity documents, transaction history, and betting records are retained for a minimum of five years following account closure to comply with anti-money-laundering regulations. After the applicable retention period expires, personal data is securely deleted or anonymised. You may request early deletion by contacting [email protected], subject to any overriding legal retention requirements.
8. Your Data Rights
As a player based in Bangladesh, you have the following rights in relation to the personal data acr44 holds about you. To exercise any of these rights, contact the acr44 privacy team at [email protected] with the subject line "Data Rights Request" and your registered account username.
- Right of access: request a copy of all personal data acr44 holds about you — we will provide this within a reasonable timeframe following identity verification
- Right of rectification: if any personal data acr44 holds about you is inaccurate or incomplete, you may request that we correct or complete it
- Right of erasure: request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations
- Right to restrict processing: in certain circumstances you may request that acr44 restrict the processing of your personal data, for example while a rectification request is pending
- Right to withdraw consent: where acr44 relies on your consent as the lawful basis for processing, you may withdraw that consent at any time without affecting the lawfulness of prior processing
acr44 will respond to all data rights requests within 30 days of receipt. In complex cases this period may be extended by a further 30 days, in which case acr44 will notify you of the extension and the reason for it. acr44 will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.
9. Children and Minors
acr44 is strictly an adults-only platform. The minimum age to register an account and use any acr44 service is 21 years. acr44 does not knowingly collect personal data from individuals under the age of 21. All players are required to confirm they are 21 or older during registration. If acr44 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all data collected will be deleted in accordance with applicable law, and any funds deposited will be returned to the originating payment method where possible.
Parents and guardians: If you believe that a minor in your household has registered an acr44 account or provided personal data to acr44 without your knowledge, please contact us immediately at [email protected]. We will investigate and take appropriate action including account closure and data deletion as quickly as possible.
10. Changes to This Privacy Policy
acr44 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the Last updated date at the top of this page will be revised. For material changes that significantly affect how we use your personal data or your rights under this Policy, acr44 will provide additional notice to registered players via the email address associated with their account where reasonably practicable. Continued use of the acr44 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised Policy.
11. Contact Us About Privacy
If you have any questions, concerns, or complaints about this Privacy Policy or about how acr44 handles your personal data, please contact the acr44 privacy team in writing. We aim to acknowledge all privacy enquiries within two business days and to resolve them within 30 days. If you are not satisfied with acr44's response, you have the right to escalate your complaint to the relevant data protection authority.
Privacy enquiries — email acr44 at [email protected]
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